Emergency Mitigation Services, LLC — Lenexa Headquarters
10629 Widmer Road, Lenexa, KS 66215
(913) 675-2278 · Open 24 hours, every day, including holidays
Get directions
Trucks, industrial drying equipment and crews stage here around the clock. IICRC Certified Firm #59937490 — verify in the IICRC Global Locator by searching ZIP 66215.
EMS is headquartered at 10629 Widmer Road in Lenexa, which means Johnson County losses get our fastest response of all. Trucks, industrial drying equipment and crews stage here around the clock, covering Lenexa, Overland Park, Olathe, Shawnee, Mission, Leawood, Prairie Village and the rest of the county in minutes, and the wider metro beyond it. Local line: (913) 675-2278. Metro-wide 24/7: (913) 773-6777. We are a mitigation company. We stop the damage, dry and clean the structure, document it, and hand your rebuild contractor a stabilized property with the smallest scope the loss allows. Why we don’t sell the rebuild.
Water damage mitigation in Lenexa and Johnson County
Johnson County water losses split along an age line. East of I-35 — Mission, Merriam, Prairie Village, older Overland Park — the housing is mid-century ranches and split-levels with original supply lines, cast-iron drains and basements finished long after they were poured. West of the interstate — newer Lenexa, Olathe, Shawnee — it is builder-grade PEX manifolds, second-floor laundry rooms and finished lower levels where a failed water heater takes out drywall, carpet pad and cabinetry in one night. Both fail. They just fail differently, and the drying plan for a 1958 plaster ranch is not the plan for a 2004 open-plan two-story. We meter every affected material separately and log daily readings against a material-specific dry standard until every point reaches it — the same method that dried a 25,000 square foot raised floor in place on the Husqvarna Olathe dry-out and brought nine drying chambers to standard in eleven days on the Village Gardens flood. See residential water damage mitigation for homes and commercial water damage mitigation for offices, retail, industrial and multi-family.
What we do from this office
Water. Emergency extraction, structural drying, dehumidification, and daily moisture monitoring to a documented dry standard. Category 3 losses get contaminated material removed and surfaces treated.
Fire and smoke. Site stabilization, mitigation of firefighting water, soot and smoke residue removal, and odor neutralization on everything that can be saved. Fire and smoke mitigation.
Mold. Containment under negative air, HEPA cleaning to IICRC S520, and third-party clearance testing. Mold remediation.
Storm, sewage and sanitation. Tarping, board-up, sewage cleanup, contents protection and electrostatic antimicrobial application, 24/7. Rapid response and sanitation. Commercial properties get the same crews with equipment scaled to the footprint — see commercial mitigation services.
Who is on the crew
Emergency Mitigation Services is an IICRC Certified Firm, #59937490. Technicians working for EMS have completed IICRC training and certification. Our Director of Operations holds all three IICRC Master designations — Master Water Restorer, Master Fire & Smoke Restorer, and Master Textile Cleaner — plus ten further technician certifications. Our owner and general manager, a former insurance adjuster, holds Water Damage Restoration and Applied Microbial Remediation certifications. Our team and certifications lists every registrant number. Verify in the IICRC Global Locator — search ZIP 66215.
Why Johnson County calls Lenexa first
Fastest response in the metro. Everything stages here. A Lenexa dispatch reaches most of Johnson County before water has finished migrating into the wall cavity.
Documented for the claim. Daily readings per material, timestamped photographs, and a scope in the format your adjuster reviews. We are a contractor, not a public adjuster — our files are built by someone who used to read them.
No rebuild revenue. Every decision about what comes out is one we have no financial stake in.
Yes. Emergency Mitigation Services is IICRC Certified Firm #59937490. Our Director of Operations holds all three IICRC Master designations — Master Water Restorer, Master Fire & Smoke Restorer, and Master Textile Cleaner. You can verify us in the IICRC Global Locator by searching ZIP 66215.
How quickly can you get to my property?
We dispatch 24 hours a day from our Lenexa headquarters at 10629 Widmer Road, covering Johnson County and the Kansas City metro. Most Johnson County addresses are within a short drive. Call (913) 675-2278 and we’ll give you a real arrival time for your address.
Do you work with my insurance company?
We document every job to the standard adjusters need: daily moisture readings per material, timestamped photos taken before anything is moved, and a scope written in Xactimate — the platform most carriers use. Our owner and general manager worked as an insurance adjuster before co-founding EMS. We are a contractor, not a public adjuster, so we don’t represent you to your carrier or interpret your policy — but our files are built by someone who used to read them.
Do you also do the repairs after the water damage is cleaned up?
No, and that’s deliberate. We do mitigation only — extraction, drying, removal of what can’t be dried, cleaning, and documentation. When a company that decides what to tear out is the same company that bills to rebuild it, the incentive points one direction. We have no reconstruction revenue riding on our decisions, so we leave as little rebuild as the loss allows. Then a restoration contractor of your choosing takes it from there.
How do you know when my house is actually dry?
Dry to the touch is not dry. Drywall can read normal while the sill plate behind it still holds water. We take daily moisture readings on every affected material against a dry standard specific to that material, and the job is done when every reading reaches standard — not when the surface feels fine. It’s a number in your file, not a judgment call.
Call (913) 675-2278 in Lenexa or (913) 773-6777 metro-wide, 24 hours a day.
Call (913) 675-2278 — 24/7 Emergency Response
Stop the Damage Before It Spreads — Call EMS First
Why Trust Emergency Mitigation Services
Fast Service to Any Disaster
Emergency Mitigation Services, LLC provides immediate on-site intervention to halt the spread of water, fire, and smoke damage before it becomes permanent. Our rapid response minimizes your total loss and accelerates the restoration timeline, ensuring your property is stabilized and secure in the shortest time possible.
Highly Trained Professionals
Our team consists of specialists who apply rigorous mitigation protocols to every square inch of your home or business. By trusting our deeply experienced technicians, you ensure that your property is handled with the technical precision required to meet strict insurance standards and safety regulations.
Advanced Tools and Equipment
We deploy industrial-grade thermal imaging and high-velocity structural drying technology to identify and eliminate trapped moisture that causes long-term rot and mold. These specialized tools allow us to achieve a level of scientific "dryness" that standard equipment cannot reach, protecting the structural integrity of your property for years to come.
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Prompt response time and job was done very well, everyone was very professional and easy to work with
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rick davis
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Benny and Mauricio are fantastic. If I have anymore situations left me this I want Benny ONLY. He’s a great guy.
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Stacey Taylor
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Benny, Mauricio and Fafa were prompt, efficient, and answered all of my questions. Thank you for your help!
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Dawn Farrill
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I have to say this experience has just been amazing especially with the help I received from Ryan! From the very beginning I felt like family. The crew who came out was fantastic!!! Can’t thank Benny, Mauricio and Fafa for their hard work and care for my home! I would highly recommend this company.
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Megan Twait Elliott
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Daniel and Benny were prompt and did a good job
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Dedre Beattie
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Whitney and the EMS team were all very professional, efficient and did a great job in our time of need!!
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elliot levine
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Eric came out to look at a water issue and was so incredibly helpful. You can tell he actually cares about the customer and wants to help find the root of the problem. I would highly recommend this company to anyone dealing with water issues.
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Nikki Toon
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Benny was fantastic! He was punctual, knowledgeable, informative, and courteous. Thank you for a wonderful experience!
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Brad Kaye
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Whitney and the EMS team are so helpful. Had a water leak that caused mold from a previous owner and when we bought the house it didn't show itself for weeks. Once we found the mold, EMS dried everything out and took care of us! Knowledgeable and friendly.